Today, we’re diving into the depths of ProtonVPN and one annoying hiccup that might be troubling you: getting stuck on user authentication.

It’s frustrating when you want to secure your online activity, but the VPN won’t budge beyond authentication.

If you’re stuck in this rut, don’t worry! We’ve got a comprehensive guide to fix it.

Fun Fact: ProtonVPN is a Swiss-based VPN service, launched by the same team that created ProtonMail, one of the world's largest encrypted email services. Being based in Switzerland means it is subject to some of the world's strongest privacy laws!

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Understanding ProtonVPN Authentication

ProtonVPN, like any other VPN service, requires user authentication to ensure only registered and authorized users access its network.

This authentication process involves verifying your username and password, sometimes along with additional security measures.

While it’s generally a swift and seamless process, sometimes things can go awry. That’s when you might see ProtonVPN stuck on authenticating user.

This means the service has trouble verifying your login credentials or establishing a secure connection with its server.

How to Fix ProtonVPN Stuck on Authenticating User

So, why is your ProtonVPN not connecting? As we discussed earlier, it could be for several reasons. Now, let’s address each one with different resolution methods.

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Method 1. Enable Alternative Routing

This function might be the answer to your “initializing connection” problem.

Here’s why it might work:

The Power of Alternative Routing

This feature in ProtonVPN can bypass network blocks and disruptions by finding alternate paths for your data.

It’s especially useful if you’re in a location with restrictive internet policies or if your ISP interferes with VPN connections.

Step-by-step Guide to Enabling Alternative Routing:

• Open your ProtonVPN client.
• Click on the settings or preferences option (usually represented by a gear icon).
• Navigate to the “Advanced” tab.
• Look for the “Alternative Routing” option and toggle it on.

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Method 2: Check Server Load

Sometimes, ProtonVPN might get stuck on user authentication due to high server load. ProtonVPN provides a real-time overview of server loads on their website.

If your chosen server is at high capacity, try connecting to another server with a lower load.

Step-by-Step Guide to Checking Server Load:

• Open your ProtonVPN application.
• Look at the server list. Each server will show a load percentage, indicating how busy it is.
• If your selected server has a high load (generally above 70-80%), try switching to a less busy server.

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Method 3: Change VPN Protocol

ProtonVPN supports multiple VPN protocols, including OpenVPN and IKEv2/IPSec.

If one isn’t working well, switch to another. You can do this within the ProtonVPN app settings.

Step-by-step Guide to Changing VPN Protocol:

• Open your ProtonVPN client.
• Navigate to “Settings” and then “Connections“.
• Choose a different protocol from the list.
• Save your changes and try to connect to the VPN again.

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Method 4: Change Your VPN Server

A specific server could be experiencing issues. Try switching to another ProtonVPN server to see if it resolves the issue.

ProtonVPN has numerous servers across different countries. Sometimes, specific servers might be overloaded with users, causing slow connections or preventing connections from initializing.

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Method 5: Clear DNS Cache

Sometimes, your device’s DNS cache could cause connection issues. Clearing this cache might solve the problem.

For Windows:

1. Open the Command Prompt as an administrator.
2. Type ipconfig /flushdns and hit Enter.

For macOS:

1. Open Terminal.
2. Type sudo killall -HUP mDNSResponder and hit Enter.

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Method 6: Disable Your Firewall and Antivirus Temporarily

Firewalls and antivirus programs are designed to protect your device from threats. But sometimes, they may see VPN connections as a potential risk and block them.

Try disabling these protections temporarily to see if it helps.

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Method 7: Check Your ProtonVPN Plan

Certain ProtonVPN servers are only available to users on specific plans. The authentication might fail if you’re trying to connect to a server that isn’t included in your plan.

Check your plan and the server compatibility.

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Method 8: Reinstall the TAP-Adapter (Windows Users)

The TAP-Adapter is a virtual network interface used by ProtonVPN. If it’s corrupted or not working properly, it can cause problems. Try reinstalling it:

1. Go to ‘Control Panel’ > ‘Network and Internet’ > ‘Network and Sharing Center’ > ‘Change adapter settings’.
2. Right-click on the TAP-Adapter and select ‘Uninstall’.
3. Reboot your computer.
4. Open the ProtonVPN client and it should automatically reinstall the TAP-Adapter.

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Method 9: Update Your ProtonVPN Client

An outdated VPN client can cause connection issues. Make sure you’re running the latest version of the ProtonVPN client. If not, update it and try connecting again.

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Method 10: Check Your Internet Connection

If your internet connection is unstable or too slow, ProtonVPN might not be able to connect properly. Check your internet connection and try again.

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Method 11: Restart Your Device

It’s a classic for a reason. Restarting your device can help clear temporary issues that might be causing the ProtonVPN connection problem.

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Method 12: Reinstall ProtonVPN

As a last resort, if none of the above methods work, you may need to uninstall and then reinstall the ProtonVPN client on your device.

This can help resolve any underlying issues that might have been causing the problem.

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Method 13: Contact ProtonVPN Support

If you’re still facing the issue after trying all the methods, it’s best to contact ProtonVPN’s support team. They’ll likely be able to help identify and resolve the issue.

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Frequently Asked Questions (FAQ)

This section covers some of the common queries related to ProtonVPN stuck on user authentication. Let’s dive in.

Q1. Why is ProtonVPN not connecting?

ProtonVPN might not connect due to a variety of reasons such as server overload, unstable internet connection, outdated VPN client, firewall or antivirus interference, or incorrect VPN plan. We’ve detailed ways to fix these issues in our blog.

Q2. Why is my Proton VPN app not loading?

The ProtonVPN app might not load due to temporary software glitches, outdated app version, or compatibility issues with your device’s operating system. Try restarting your device or reinstalling the app to solve this issue.

Q3. How do I fix ProtonVPN stuck on authenticating user?

We’ve detailed 13 methods to resolve this issue in this blog post. These range from enabling alternative routing, checking server load, changing VPN protocol, to contacting ProtonVPN support.

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Conclusion

Having ProtonVPN stuck on authenticating user can be frustrating. However, we hope this guide has helped you understand the common causes and how to solve this issue.

Always remember the key to troubleshooting is to be patient and try all possible methods.

If you’re still facing difficulties, ProtonVPN’s support team will always help you. While ProtonVPN is an excellent service, considering alternatives is always good.

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Are you facing issues with your ProtonVPN DNS? If so, you’re in the right place.

DNS problems can be a real headache, especially when it disrupts your VPN service. But don’t worry, we’re here to help!

In this post, we’ll guide you through why ProtonVPN DNS might not be working and provide practical solutions to fix the problem.

Fun Fact: Did you know that DNS stands for Domain Name System? It's the Internet's equivalent of a phone book—it matches website names to their corresponding IP addresses.

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Understanding ProtonVPN and DNS: A Brief Overview

If you’re a regular user of Virtual Private Networks (VPN), you’ve likely heard of ProtonVPN.

Originating from the team that created the secure email service, ProtonMail, ProtonVPN has quickly earned its reputation as a robust VPN solution prioritizing user privacy and security.

At the heart of any VPN, including ProtonVPN, is the concept of ‘tunneling’ your internet connection through a secure pathway, effectively shielding your activities from prying eyes.

When ProtonVPN changes your DNS settings, it essentially reroutes your network requests through a safe channel, making your online ventures more private and secure.

Now, what is DNS? The Domain Name System (DNS) is an essential part of the internet. Think of it as the phonebook of the internet.

When you type a website address (for instance, www.google.com), DNS converts this human-friendly address into an IP address that computers can understand (like 172.217.14.238).

However, this DNS service may sometimes not work as expected with your ProtonVPN connection. In the following sections, we’ll delve into why that might happen and how you can fix it.

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Common Reasons Why ProtonVPN DNS Might Not Work

Problems with ProtonVPN’s DNS service can arise from various factors. Let’s discuss some common reasons why ProtonVPN DNS might not be working:

• Outdated ProtonVPN Software: Like any software, ProtonVPN is continually being updated to fix bugs and enhance performance. If your ProtonVPN app isn’t up-to-date, it might lead to issues, including DNS not working properly.

• Network Configuration Issues: Sometimes, your device’s network settings might conflict with ProtonVPN, leading to DNS issues. Misconfigured network settings, particularly those related to DNS, could be the culprit.

• ISP or Regional Restrictions: Some Internet Service Providers (ISPs) or regions may impose restrictions that can affect the DNS service of ProtonVPN. Your ISP might block or interfere with VPN connections, leading to DNS problems.

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Step-by-Step Guide: How to Fix ProtonVPN DNS Not Working

DNS issues with ProtonVPN can be frustrating, but don’t worry, we’ve got your back. Here’s a step-by-step guide to help you troubleshoot and resolve these issues:

1. Checking Your ProtonVPN Version and Updating: Keeping your ProtonVPN software up-to-date is essential. Check for updates in the ProtonVPN app or on the official ProtonVPN website and install them as required.

1. Tweaking Your Network Settings: If your network settings are misconfigured, this could be causing your ProtonVPN DNS problems. Ensure that your DNS settings are set to obtain automatically, or consider switching to a public DNS server like Google DNS or OpenDNS.

1. Changing Your DNS Server: If all else fails, try changing your DNS server in the ProtonVPN settings. ProtonVPN allows users to choose between their own DNS servers and third-party ones. Using a third-party server might help if ProtonVPN’s own servers are causing issues.

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Troubleshooting Other Common ProtonVPN Issues

While DNS problems can be bothersome, they’re not the only issues you might encounter while using ProtonVPN. Here are a few other common problems and their potential solutions:

• Connection Drops: If your VPN connection is unstable or keeps dropping, try switching servers or VPN protocols. In ProtonVPN, you can choose between OpenVPN and IKEv2/IPSec, which can be changed in the app settings.
• Slow Speed: VPNs can sometimes slow down your internet speed. If you’re experiencing this, consider connecting to a server that’s physically closer to you or a less crowded server.
• Unable to Access Certain Websites: Some websites might block traffic from certain VPN servers. If you’re unable to access a specific site while connected to ProtonVPN, try switching servers.

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Frequently Asked Questions (FAQ)

Over the course of using ProtonVPN, you may have several queries. Here, we address some commonly asked questions to help you get the most out of your ProtonVPN experience:

Q1. Why does DNS not work on VPN?

Sometimes, DNS may not work on VPN due to misconfigured network settings, outdated VPN software, or restrictions imposed by your Internet Service Provider (ISP).

Q2. What DNS does ProtonVPN use?

ProtonVPN uses its own DNS servers to ensure privacy and security. However, if you’re having issues, you can switch to third-party DNS servers, like Google DNS or OpenDNS.

Q3. Does ProtonVPN change your DNS?

Yes, ProtonVPN changes your DNS to route your network requests securely. However, this can sometimes lead to DNS-related issues, which can usually be resolved with a bit of troubleshooting.

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Conclusion

ProtonVPN is a reliable VPN service, but like any technology, it can sometimes run into issues, including DNS not working as expected.

By understanding what DNS is and its role in your VPN, you’ll be better equipped to troubleshoot issues when they arise.

Remember, keeping your ProtonVPN app updated, checking your network settings, and even trying a different DNS server can help solve any DNS-related problems.

If all else fails, don’t hesitate to reach out to ProtonVPN support—they’re there to help you navigate these issues.

VPN technology is an essential tool for maintaining online privacy and security. Whether you’re a seasoned ProtonVPN user or considering a switch, you might find our comparison between PIA and Windscribe useful.

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ProtonVPN is a widely recognized name in Virtual Private Networks (VPNs), renowned for its robust security features and comprehensive privacy policy.

Whether browsing from the US, the UK, or Canada, using a VPN like ProtonVPN helps keep your online activities secure and private.

However, some users have reported encountering an issue where ProtonVPN stalls, displaying a message that reads ‘Waiting for a usable network.’

This can be frustrating, especially when you’re in the middle of something important and need a reliable, secure connection.

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How to Fix ProtonVPN Error “Waiting for a Usable Network” Issue

Here are the seven (7) methods you can use;

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Method 1: Changing VPN Protocol

ProtonVPN supports multiple VPN protocols, like OpenVPN and IKEv2. Sometimes, your network might not be compatible with your chosen protocol, causing connectivity issues.

Here’s how to change your VPN protocol:

• Open the ProtonVPN app and go to the ‘Settings’ or ‘Preferences’ menu.
• Look for a section labeled ‘Protocol,’ ‘VPN Protocol,’ or something similar.
• Try changing the protocol. For instance, if you’re currently using OpenVPN, try switching to IKEv2, or vice versa.
• Save the changes and try connecting to ProtonVPN again.

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Method 2: Flushing DNS Cache

Sometimes, DNS cache conflicts can interfere with the proper functioning of ProtonVPN. Flushing the DNS cache can help resolve such conflicts.

Here’s how you can do it:

• Open the Command Prompt on your computer. You can do this by pressing the Windows key, typing “Command Prompt,” and selecting the app from the search results.
• In the Command Prompt window, type the following command and press Enter: ipconfig /flushdns
• Wait for the process to complete, and once it’s done, restart your computer.

Flushing the DNS cache can clear any outdated or conflicting entries and may help resolve the ‘waiting for a usable network’ issue. Give it a try and see if it makes a difference.

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Method 3: Disabling IPv6

In some cases, IPv6 compatibility issues may cause connection problems with ProtonVPN. Disabling IPv6 can often help resolve this. Here’s how you can do it:

• Open the Control Panel on your computer.
• Click on ‘Network and Internet’ > ‘Network and Sharing Center’ > ‘Change adapter settings.’
• Right-click on your active network connection and select ‘Properties.’
• Look for ‘Internet Protocol Version 6 (TCP/IPv6)’ in the Networking tab and uncheck the box next to it.
• Click ‘OK’ to save your changes and close all open windows.
• Restart your computer and try connecting to ProtonVPN again.

Disabling IPv6 might eliminate potential conflicts between IPv4 and IPv6, thus resolving the ‘waiting for a usable network’ problem.

However, remember to re-enable it once the issue is resolved to access IPv6-specific sites and services.

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Method 4: Connecting to a Different Server

Sometimes, the issue may be specific to a particular server. By connecting to a different server, you can troubleshoot whether the problem lies with the server itself.

Here’s what you can do:

• Open the ProtonVPN app and navigate to the server selection menu.
• Choose a different server location from the available options.
• Connect to the new server and check if the issue persists.

If the ‘waiting for a usable network’ problem disappears after connecting to a different server, it indicates that the previous server may have been experiencing temporary issues.

Remember that server availability and performance can vary, so experimenting with different servers might improve your connection experience.

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Method 5: Disabling Firewall or Antivirus Temporarily

Your firewall or antivirus software could mistakenly identify your VPN as a potential threat and block it, causing the ‘waiting for a usable network’ error.

In such cases, you might want to temporarily disable your firewall or antivirus software to check if it resolves the issue. Here’s how:

• Find your antivirus or firewall software on your taskbar (usually at the bottom right of your screen). Right-click on the icon.
• In the context menu that pops up, look for an option that says something along the lines of ‘Disable protection’ or ‘Turn off firewall.’
• After disabling, try connecting to ProtonVPN.

Remember, this is just a temporary solution to identify the issue. If ProtonVPN works without any issues after disabling your firewall or antivirus, add ProtonVPN as an exception in your security software before enabling it again.

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Method 6: Updating ProtonVPN to the Latest Version

An outdated ProtonVPN app may be the culprit behind the ‘waiting for a usable network’ message.

Regular updates often include bug fixes, security enhancements, and improved compatibility, making it crucial to keep your app updated. Here’s how:

• Open the ProtonVPN app and navigate to the ‘About’ section. You can typically find this in the ‘Help’ or ‘Settings’ menu.
• In the ‘About’ section, check your current version number.
• Visit the official ProtonVPN website and compare your version number with the latest version available.
• If a newer version is available, download and install it. Once installed, restart your device and try connecting to ProtonVPN again.

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Method 7: Checking Your Internet Connection

Often, the simplest solutions can be the most effective. So, start by checking your internet connection.

Here’s how:

• To check your internet connection and determine if your network is working correctly, you can follow these steps:
• Restart your modem and router: Sometimes, network issues can be resolved by simply restarting your modem and router. Turn them off, wait for a few seconds, and then turn them back on.
• Check the physical connections: Ensure that all cables connecting your modem, router, and computer are securely plugged in. Sometimes, a loose cable can cause connection problems.
• Test connectivity on other devices: Connect another device, such as a smartphone or tablet, to the same network and see if it can access the internet. If multiple devices are unable to connect, it suggests a network issue.

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FAQs

To help you further, here are some frequently asked questions related to the ‘ProtonVPN waiting for a usable network’ issue.

Q1: Why is ProtonVPN not connecting?

A1: ProtonVPN may not connect due to several reasons including network issues, outdated app version, firewall interference, protocol incompatibility, or problems with the VPN server. Try the methods outlined above to resolve the issue.

Q2: How do I fix ‘waiting for a usable network’?

A2: Check your internet connection and ensure you have the latest ProtonVPN app version. If the issue persists, try temporarily disabling your firewall or antivirus, changing your VPN protocol, connecting to a different server, flushing your DNS cache, or disabling IPv6.

Q3: Can I use ProtonVPN on multiple devices?

A3: ProtonVPN allows you to use it on multiple devices depending on your subscription plan. For more details on this, refer to our article on how many devices can connect to ProtonVPN.

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Conclusion

Facing connectivity issues with ProtonVPN can be frustrating, but the ‘waiting for a usable network’ problem is usually fixable with some straightforward troubleshooting.

We’ve outlined seven effective methods for you to try, from checking your internet connection to disabling IPv6.

Remember, the issue could be caused by various factors and may require different solutions for different users. Therefore, be patient and try each method until you find the one that works for you.

Most importantly, don’t let these hiccups deter you from using a VPN. They’re an essential tool for maintaining your online privacy and security; with a little patience, you can overcome any issues.

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Today, we’re diving into an issue that’s been irking ProtonVPN users worldwide – the notorious “stuck on assigning IP” problem.

If you’re here, chances are you’ve been staring at your ProtonVPN client, waiting endlessly while it stays stuck on “Assigning IP.”

ProtonVPN is a highly regarded VPN service known for its strong commitment to privacy and security. VPN, or Virtual Private Network, is your magic portal to anonymous internet browsing, providing a private network from a public internet connection.

Essentially, a reliable VPN service masks your IP address, making your online actions virtually untraceable.

But what happens when the ProtonVPN gets stuck on “Assigning IP”?

In the “Assigning IP” stage, the VPN server assigns your device a new IP address. This is a critical step in establishing a secure VPN connection.

So, when it gets stuck, your connection hangs in the balance – not quite connected, not entirely disconnected.

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How to Fix ProtonVPN Stuck on Assigning IP

Here are the seven (7) methods you can use;

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Method 1: Switch Your VPN Protocol

The VPN protocol plays a vital role in how your VPN service connects to the server. Different protocols have varying levels of security, speed, and compatibility.

If your ProtonVPN is stuck on “assigning IP”, it might be worthwhile to switch your VPN protocol.

Why does it work?

Each protocol has a different way of setting up the secure tunnel between your device and the VPN server.

If one protocol is facing issues due to network constraints or compatibility issues with your device, switching to another protocol might help.

ProtonVPN supports multiple protocols like OpenVPN (TCP and UDP), IKEv2/IPSec, and WireGuard.

Here’s how you switch protocols on ProtonVPN:

• Open your ProtonVPN application.
• Go to the settings or preferences section.
• Look for a setting named ‘Protocol‘ or ‘VPN Protocol‘.
• Try switching to a different protocol. For instance, if you’re on OpenVPN (UDP), try switching to OpenVPN (TCP) or IKEv2/IPSec.

Remember to disconnect from the VPN before you change the protocol and then reconnect after you’ve made the switch.

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Method 2: Disable IPv6

IPv6 is the most recent version of the Internet Protocol (IP), which helps identify and locate devices on a network.

However, some VPNs, like ProtonVPN, might face issues when IPv6 is enabled on your device.

Why does it work?

Not all VPNs fully support IPv6, which could lead to potential conflicts, leading to the VPN getting “stuck on assigning IP”. Disabling IPv6 might help bypass this issue.

Here’s how you disable IPv6:

On Windows:

• Open Control Panel and navigate to Network and Internet > Network and Sharing Center > Change Adapter Settings.
• Right-click on your active network connection and select Properties.
• In the list, find “Internet Protocol Version 6 (TCP/IPv6)” and uncheck the box.
• Click OK and restart your computer.

On macOS:

• Open System Preferences and navigate to Network.
• Select your active network connection and click on Advanced.
• Go to the TCP/IP tab and in the “Configure IPv6” drop-down menu, select Off.
• Click OK, then Apply and restart your computer.

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Method 3: Flush DNS Cache

Still seeing the “assigning IP” status on your ProtonVPN? The final method we can try is flushing the DNS cache.

Here’s why it works

Your device stores a cache of DNS responses to speed up future requests to the same domain (DNS caching).

However, old or corrupted entries might interfere with your VPN connection. Flushing the DNS cache can help clear these old entries and resolve any conflicts.

Here’s how you flush DNS cache

On Windows:

• Open Command Prompt as an administrator.
• Type in the command ipconfig /flushdns and press Enter.
• You should see a message saying “Successfully flushed the DNS Resolver Cache”.

On macOS:

• Open Terminal.
• Type in the command sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder and press Enter.
• Enter your admin password when prompted. You won’t see any confirmation message on macOS, but the command flushes the DNS cache.

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Method 4. Check Server Load

Overcrowded servers can sometimes cause the ProtonVPN to get stuck on initializing connection.

Here’s why server load matters:

Understanding Server Load

Just like a busy restaurant might have slower service, a VPN server with too many users might struggle to maintain speedy connections.

When the server is overloaded, your VPN connection might take longer to initialize or fail entirely.

Here’s how to check server load:

Step-by-Step Guide to Checking Server Load:

• Open your ProtonVPN application.
• Look at the server list. Each server will show a load percentage, indicating how busy it is.
• If your selected server has a high load (generally above 70-80%), try switching to a less busy server.

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Method 5: Update Your ProtonVPN

You know the saying, “keep up with the times”? That applies to your software, too. If your ProtonVPN is stuck on “assigning IP”, it might be due to an outdated version of the VPN client.

Here’s why it works

Software updates often include patches for bugs and enhancements for better compatibility with your operating system.

If your VPN client is outdated, it might contain bugs that could lead to problems like getting stuck on “assigning IP”.

Here’s how you update ProtonVPN

• Open your ProtonVPN application.
• Go to the settings or help menu.
• Look for an option that says ‘Check for Updates’ or ‘Update’.
• If there’s an update available, install it and then restart your VPN client.

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Method 6: Check Your Internet Connection or Use a Different Network

Internet connection issues can often be the root cause of your ProtonVPN “stuck on assigning IP” problem.

ProtonVPN, like any other VPN, needs a steady and stable internet connection to establish a secure link between your device and the VPN server.

ProtonVPN may struggle to assign an IP address if your connection is unstable or too slow.

Check your internet connection using other devices or call up your Internet Service Provider (ISPs) if you encounter a genuine network loss.

Alternatively, a faster way is to use a different network and test ProtonVPN again.

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Method 7: Restart or Reinstall Your ProtonVPN

When it comes to tech glitches, it’s often the simplest solutions that work wonders. The same holds true for our ProtonVPN “stuck on assigning IP” issue.

Restarting any application helps clear temporary files and free up system resources, which could resolve potential conflicts.

In the case of ProtonVPN, restarting might help it successfully move past the “assigning IP” stage.

As for reinstallation, it comes into the picture when simple restarting doesn’t work or the ProtonVPN app has been corrupted or improperly installed.

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Frequently Asked Questions (FAQ)

Now that we’ve gone through the different methods to fix the “ProtonVPN stuck on assigning IP” issue, let’s address some frequently asked questions related to this topic.

Q1: Why is Proton VPN stuck on assigning IP?

A: ProtonVPN might get stuck on “assigning IP” due to software bugs, network misconfigurations, outdated VPN client, or conflicts with IPv6.

Q2: Why is Proton VPN taking so long to connect?

A: ProtonVPN might take a long time to connect if there are network issues, if the VPN server is crowded, or if there are issues with your VPN configuration.

Changing VPN servers or protocols could potentially resolve this issue.

Q3: Does reinstalling ProtonVPN fix the “stuck on assigning IP” issue?

A: Yes, reinstalling ProtonVPN can fix this issue, especially if the problem is due to corrupt VPN client files or configurations.

However, restart your device after reinstalling to ensure the new settings take effect.

Q4: Does changing VPN protocols affect the VPN speed?

A: Yes, different VPN protocols offer different levels of security, speed, and compatibility. For example, WireGuard is known for its speed and efficiency, while OpenVPN is lauded for its strong security.

Q5: Is it safe to flush DNS cache?

A: Yes, flushing the DNS cache is a safe operation. However, remember that your device may experience a slight slowdown as it rebuilds the cache.

Remember, if you’ve tried all our methods and the issue persists, don’t hesitate to contact ProtonVPN’s support.

They can help diagnose and resolve more complex issues that may be causing this problem.

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Conclusion

When your ProtonVPN gets stuck on “assigning IP”, it can be frustrating. But the good news is it’s a solvable problem most of the time!

By troubleshooting methodically, you can identify and fix the issue. Whether it’s a simple VPN restart, disabling IPv6, resetting network settings, or flushing the DNS cache, these solutions have you covered.

Remember, technology isn’t perfect. It’s entirely normal to encounter issues from time to time.

Knowing how to handle these issues effectively matters, so you can continue to enjoy the benefits of your VPN.

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ProtonVPN is a highly-regarded VPN service that offers privacy and online security to its users. However, like any technology, it’s not without its quirks.

One issue some users face is the ProtonVPN getting stuck on initializing connection.

It can be frustrating, especially when you need to access blocked content or protect your data immediately.

How To Fix ProtonVPN “Stuck On Initializing Connection” Error Message?

Here are the eleven (11) ways you can use to troubleshoot the problem;

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Method 1. Enable Alternative Routing

This function might be the answer to your “initializing connection” problem.

Here’s why it might work:

The Power of Alternative Routing

This feature in ProtonVPN can bypass network blocks and disruptions by finding alternate paths for your data.

It’s especially useful if you’re in a location with restrictive internet policies or if your ISP interferes with VPN connections.

Step-by-step Guide to Enabling Alternative Routing:

• Open your ProtonVPN client.

• Click on the settings or preferences option (usually represented by a gear icon).

• Navigate to the “Advanced” tab.

• Look for the “Alternative Routing” option and toggle it on.

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Method 2. Check Server Load

Overcrowded servers can sometimes cause the ProtonVPN to get stuck on initializing connection.

Here’s why server load matters:

Understanding Server Load

Just like a busy restaurant might have slower service, a VPN server with too many users might struggle to maintain speedy connections.

When the server is overloaded, your VPN connection might take longer to initialize or fail entirely.

Here’s how to check server load:

Step-by-Step Guide to Checking Server Load:

• Open your ProtonVPN application.

• Look at the server list. Each server will show a load percentage, indicating how busy it is.

• If your selected server has a high load (generally above 70-80%), try switching to a less busy server.

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Method 3. Change VPN Protocol

Different protocols have different methods of establishing a secure connection, and switching protocols might help you get connected.

ProtonVPN supports OpenVPN (UDP/TCP), WireGuard (TCP), Smart, and Stealth mode protocols.

Here’s why changing your VPN protocol can make a difference:

Understanding VPN Protocols

VPNs use protocols to determine how your data is transmitted over the network. Some protocols are faster but less secure, while others prioritize security over speed.

If one protocol isn’t working well, another might offer better performance.

Here’s how to change your VPN protocol in ProtonVPN:

Step-by-step Guide to Changing VPN Protocol:

• Open your ProtonVPN client.

• Navigate to “Settings” and then “Connections“.

• Choose a different protocol from the list.

• Save your changes and try to connect to the VPN again.

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Method 4. Change Your VPN Server

The Importance of Server Selection

ProtonVPN has numerous servers across different countries. Sometimes, specific servers might be overloaded with users, causing slow connections or even preventing connections from initializing.

Changing your VPN server can help bypass this issue.

Let’s dive into the steps:

Step-by-step Guide to Changing Your VPN Server:

• Open your ProtonVPN client.

• Disconnect from the current server if you are connected.

• Browse the list of available country servers and select a different one from your current server.

• Try establishing a connection again.

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Method 5. Clear DNS Cache

DNS cache holds the IP addresses of web servers that contain recently viewed web pages. An old IP address in your cache can cause issues with establishing a secure VPN connection.

Here’s why clearing your DNS cache can help:

Understanding DNS Cache

Your device stores the addresses of websites you’ve visited in a DNS cache to speed up future visits to those sites. However, if this cache becomes outdated or corrupt, it can interfere with your VPN connection.

Here’s how to clear your DNS cache:

Step-by-step Guide to Clearing DNS Cache:

• Open the Command Prompt as an administrator using a Windows device. On Mac, open the Terminal application.

• For Windows, type ipconfig /flushdns and press Enter. For Mac, type sudo killall -HUP mDNSResponder and press Enter.

• You’ll be asked for your password on Mac. Enter it and press Enter.

• Once the command is executed, your DNS cache will be cleared.

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Method 6. Disable Your Firewall and Antivirus Temporarily

As crucial as these security measures are, firewalls and antivirus can sometimes interfere with VPN connections.

Firewalls and Antiviruses

These are designed to monitor and control the network traffic on your device.

While they are crucial for your online security, they may sometimes incorrectly identify VPN traffic as a threat and block it, leading to the “initializing connection” issue.

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Method 7. Check Your ProtonVPN Plan

ProtonVPN offers different subscription tiers, each with its own set of features and limits.

The Importance of Knowing Your Plan

Depending on your subscription level, you may be limited to a certain number of simultaneous connections.

If you’ve reached this limit, you may not be able to establish additional connections, leading to the “initializing connection” status.

Step-by-step Guide to Checking Your ProtonVPN Plan:

• Log into your account on the ProtonVPN website.

• Navigate to the account settings or dashboard.

• Check the details of your plan, including the limit on simultaneous connections.

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Method 8. Reinstall the TAP-Adapter (Windows Users)

Next up is a slightly technical but effective fix: reinstalling the TAP-adapter. This fix is specifically for Windows users.

Here’s why this solution can work:

The Role of the TAP-Adapter

The TAP adapter is a key component that helps your VPN establish a connection. It acts as a bridge between your VPN client and your device’s network settings.

Sometimes, the adapter might have issues that prevent ProtonVPN from initializing a connection.

Here’s how to reinstall the TAP adapter:

Step-by-step Guide to Reinstalling the TAP-Adapter:

• Open your Control Panel.

• Click on “Network and Internet” > “Network and Sharing Center” > “Change Adapter Settings.”

• Look for any adapters named “TAP-ProtonVPN Windows Adapter.” Right-click on it and select “Uninstall.”

• Confirm the uninstallation. Then, reinstall ProtonVPN which will also reinstall the TAP adapter.

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Method 9. Update Your ProtonVPN Client

This step is crucial because, as with any software, VPN clients need updates to ensure maximum performance and security.

The Importance of Updates

Updating your ProtonVPN client ensures you have the latest features, improvements, and security patches. It’s a way of keeping up with the fast-paced technology world.

An outdated client may not be compatible with newer operating systems or network settings, which can lead to connection issues.

Step-by-step Guide to Updating Your ProtonVPN Client:

• Open your ProtonVPN client.

• Go to the menu (usually represented by three lines or dots in the upper left or right corners).

• Click on “Check for Updates.”

• If an update is available, follow the prompts to install it.

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Method 10. Check Your Internet Connection

While this might seem obvious, it’s often overlooked: Check your internet connection. A weak or unstable connection can indeed cause issues with ProtonVPN.

Here’s the lowdown on why your internet connection matters:

The Importance of a Stable Internet Connection

VPNs, including ProtonVPN, rely on your internet connection to establish a secure tunnel between your device and the VPN server.

If your internet connection is unstable or too slow, the VPN might fail to initialize or maintain this secure link.

Check your router and your Internet connection with your ISP provider if necessary.

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Method 11. Restart Your Device and Reinstall ProtonVPN

Restarting your device helps clear out temporary files and free up system resources. This can fix minor software glitches that could be causing the ProtonVPN to get stuck on initializing.

Reinstalling ProtonVPN, on the other hand, ensures you have a clean slate without potentially corrupted files that might interfere with the VPN connection.

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Frequently Asked Questions (FAQ)

Q1. Why is Proton VPN taking forever to connect?

ProtonVPN might take a while to connect due to several reasons.

You might have an unstable internet connection, the server you’re trying to connect to might be overloaded, or there might be issues with your device’s network settings or the VPN client itself.

Try the troubleshooting steps outlined in this post to resolve the issue.

Q2. Why is Proton VPN failing to connect?

If ProtonVPN is failing to connect, it could be due to problems with your internet connection, the VPN server, your VPN client, or your device’s network settings.

You might also exceed the number of allowed connections for your subscription plan. Follow our detailed troubleshooting guide to fix the issue.

Q3. What is the ProtonVPN TAP-Adapter?

The TAP-Adapter is a key component that allows your VPN to establish a connection. It acts as a bridge between your VPN client and your device’s network settings.

If you’re having issues with ProtonVPN on a Windows device, reinstalling the TAP-Adapter might help.

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Conclusion

So, there you have it – a comprehensive guide to troubleshooting the annoying issue of ProtonVPN stuck on “initializing connection”.

While this situation can be frustrating, these simple fixes often resolve the problem effectively.

Remember, from checking your internet connection to changing your VPN protocol; there’s a lot you can do to get back to browsing securely and privately with ProtonVPN.

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