5 Ways to Fix Black Screen Incoming Calls on WhatsApp

We’ve all been there: You’re eagerly waiting for an incoming call on WhatsApp, and suddenly, a black screen appears.

You can hear the ring, but you can’t see anything. It’s like an unexpected blackout during your favorite TV show. Frustrating, right?

But don’t worry, because this blog post is dedicated to understanding the mysterious issue and unraveling the best ways to fix it.

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Detailed Analysis of the Issue

Understanding the black screen issue during incoming WhatsApp calls is like peeling an onion; several layers exist to uncover.

But don’t worry, we won’t leave you crying over this problem. We’ll explore the common triggers and how this pesky issue affects users.

Common Triggers

• Outdated WhatsApp Version: Sometimes, old doesn’t mean gold, especially regarding apps. Running an outdated version of WhatsApp could lead to this black screen issue.
• Phone Settings Conflicts: If your phone’s accessibility or display settings are out of whack, they might conflict with WhatsApp, causing the black screen to appear.
• Battery Saver Mode: Sometimes, trying to save energy backfires. If your battery saver mode interferes with WhatsApp, it might lead to this issue. Speaking of battery saver mode, you might want to check out how to disable battery saver mode in our upcoming solutions.

How This Issue Affects Users

• Communication Barrier: Imagine a wall suddenly appearing between you and your friends during a conversation. That’s what the black screen feels like. It’s not just a visual glitch; it’s an obstruction.
• Frustration and Time Waste: Time is precious, and a black screen can steal precious moments from your day. Whether you’re troubleshooting or missing important calls, this issue can lead to frustration.

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How to Fix Black Screen Incoming Calls on WhatsApp

Here are the five (5) methods you can use to resolve the issue;

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Method 1: Check Phone’s Accessibility Settings (Most Unique Solution)

The phone’s accessibility settings are like the hidden rules that govern how your phone interacts with certain apps, including WhatsApp.

If these rules are conflicting, they could lead to the black screen issue during incoming calls. This unique solution will guide you to align these settings with WhatsApp’s requirements.

Step 1: Open Accessibility Settings

• Go to your phone’s main settings.
• Scroll down and select “Accessibility.” Depending on your phone model, it might be nestled under “Additional Settings” or a similar submenu.

Step 2: Explore the Accessibility Options

• Look for features like “Magnification” or “Color correction.” Sometimes, these can interfere with the appearance of certain apps like WhatsApp.
• Make sure these options are turned off or configured properly.

Step 3: Check Interaction Controls

• Some phones have special interaction controls that might affect how calls are displayed.
• Navigate to these controls within the accessibility settings and ensure they are not conflicting with WhatsApp.

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Method 2: Adjust Phone Display Settings (A Visual Solution)

If the black screen issue on WhatsApp were a poorly arranged room, adjusting the display settings would be like moving the furniture to create a harmonious space.

Here’s a comprehensive guide to help you make these changes:

Step 1: Open Display Settings

• Go to your phone’s main settings.
• Select “Display” or “Screen Display,” depending on your phone model.

Step 2: Adjust Sleep Mode or Screen Timeout Settings

• Find the option that controls how long your screen stays awake, often labeled “Sleep” or “Screen Timeout.”
• Set it to a longer duration. If it’s set too short, it might cause the screen to go black during calls.

Step 3: Experiment with Different Brightness Levels

• Within the display settings, find the “Brightness” option.
• Try adjusting it to different levels to see if it affects the black screen issue during calls. Sometimes, automatic brightness can interfere with certain apps.

Step 4: Turn Off Adaptive or Automatic Brightness (If Applicable)

• Some phones come with adaptive or automatic brightness, which adjusts based on surrounding light.
• Disable this feature, as it might conflict with WhatsApp during incoming calls.

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Method 3: Clear Cache and Data (A Fresh Start)

Imagine your phone’s cache as a cluttered desk filled with scattered papers and old coffee cups. It’s time for a good old spring cleaning!

Clearing the cache and data for WhatsApp can provide a fresh start, often resolving various issues, including the notorious black screen during incoming calls.

Here’s how to do it:

Step 1: Open Apps or Application Manager

• Navigate to your phone’s main settings.
• Find the “Apps” or “Application Manager” section.

Step 2: Find and Select WhatsApp

• Scroll through the list of apps until you find WhatsApp.
• Tap on it to access the app-specific settings.

Step 3: Clear Cache

• Tap on “Storage.”
• You’ll find an option labeled “Clear Cache.” Tap it to clear only the temporary files, which won’t affect your personal data.

Step 4: Clear Data (Optional)

• If clearing the cache doesn’t resolve the issue, you can try the “Clear Data” option in the same menu.
• Note: Clearing data will log you out of WhatsApp and reset all app preferences, so make sure to back up your chats if needed.

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Method 4: Disable Battery Saver Mode (Power Up Your Calls)

Think of your phone’s battery-saver mode as a strict diet that reduces energy consumption.

While it’s good for the battery’s lifespan, sometimes it goes too far and cuts essential functionalities, like displaying incoming WhatsApp calls properly.

Here’s how you can disable it to resolve the black screen issue:

Step 1: Open Battery Settings

• Go to your phone’s main settings.
• Select “Battery” or a similar option, depending on your phone model.

Step 2: Locate Battery Saver or Power Saving Mode

• Find the “Battery Saver” or “Power Saving Mode” option within the battery settings.

Step 3: Turn Off Battery Saver Mode

• Simply toggle off the battery saver mode.
• On some phones, you might need to select “Off” from a list of options.

Step 4: Check App Restrictions (If Applicable)

• Some phones allow you to restrict individual apps in battery saver mode.
• Navigate to these settings and make sure WhatsApp is not restricted.

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Method 5: Update / Reinstall WhatsApp (A Refreshed Approach)

Sometimes, the best way to fix an issue is to get back to basics. Updating or reinstalling WhatsApp can be akin to refreshing a stuck webpage—it can solve the problem quickly!

Here’s how to give WhatsApp a fresh coat of paint:

Step 1: Check for Updates

• Go to your phone’s app store (Google Play Store for Android, App Store for iOS).
• Search for WhatsApp and check if there’s an update available.
• If there is, tap “Update” and wait for the process to complete.

Step 2: Reinstall WhatsApp if Needed

• If updating didn’t fix the issue, you could try reinstalling WhatsApp.
• Uninstall the app first (don’t forget to back up your chats).
• Then, reinstall it from the app store and log back in.

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Frequently Asked Questions (FAQ)

Navigating through the perplexing world of technology might feel like solving a mystery.

So let’s address some common questions regarding WhatsApp’s black screen issue. Answers to your burning queries, right here!

Q1: Why does my phone receive calls but the screen is black?

A: Your phone might be experiencing a conflict with system settings, battery saver modes, or outdated software. Following the methods outlined above will help you tackle this issue.

Q2: What to do if WhatsApp call is not showing on screen?

A: Updating or reinstalling WhatsApp, disabling battery saver mode, and clearing the cache are all effective ways to solve this. Follow the easy steps in the methods above for a detailed guide.

Q3: Why does my screen go black when listening to WhatsApp audio?

A: This could be related to the proximity sensor or specific settings within the app. Method 1 and Method 4 from the above guide could be especially helpful in resolving this.

Q4: How do I fix black screen incoming calls on WhatsApp?

A: By following the five methods outlined in this guide, you can address the black screen issue effectively. Whether it’s adjusting settings, updating the app, or giving it a fresh install, we’ve got you covered.

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Conclusion

So, there you have it! A step-by-step guide to banishing that annoying black screen from your WhatsApp calls. We’ve just completed a puzzle, combining pieces to see the full picture clearly.

From refreshing your WhatsApp through updates and reinstallations to tweaking settings that might be throwing a wrench in the works, we’ve explored a variety of solutions.

No more missing calls or fumbling around in the dark.

Imagine having a toolbox with different tools to fix one problem. Each method is a tool; you just need to find the one that fits your situation.

It’s like cooking a dish and finding the right seasoning to make it perfect.

If you still face challenges with WhatsApp, like fixing low WhatsApp audio, you might find useful tips in this guide.

Remember, the solutions provided are meant to be effective, reliable, and accurate. Technology might seem like a maze sometimes, but you can easily navigate it with the right guide.

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